Use the first call to determine whether there is a real staffing problem you can help solve. Understand the work, the impact of an unfilled role, the current process and who decides. A useful discovery call can end with a smaller next step or a decision not to pursue the account.
How to put it into practice
- Ask about role, location, shift, pay range, expected volume and start timing.
- Explore where the current process breaks down: sourcing, response, screening, attendance or retention.
- Confirm vendor requirements, decision makers and what would make a pilot worthwhile.
A practical example
For a recurring weekend shift, ask how many people actually start and stay, rather than only how many applications arrive. Agree on who will validate the job details before a candidate campaign begins.
What to measure
Track completed intake fields and agreed next actions, not just call duration.
A mistake to avoid
Avoid pitching every service before you understand the employer’s actual bottleneck.
Turn the next step into a plan
Local Job Listings USA helps staffing agencies generate candidate conversations and develop employer opportunities. Tell us your roles, market and current workflow, and choose when you would prefer to talk.
Build my client pipeline ↗Further reading
Industry and technical resources for this topic. The examples above are illustrative guidance, not client results.