Create a clear, two-way handoff from accepted assignment to first arrival. Confirm that the candidate understands the job and knows where to go, whom to contact and how to report a problem. Attendance is affected by many factors, so use the data to improve the process rather than assign blame automatically.
How to put it into practice
- Reconfirm schedule, location and the candidate’s decision to proceed.
- Provide employer-approved arrival instructions and a reachable contact.
- Offer a simple way to communicate a change before the shift begins.
A practical example
A reminder can include the entrance, arrival time and on-site contact if the employer approves sharing those details. A reply indicating confusion should trigger a recruiter conversation, not another generic reminder.
What to measure
Measure confirmed starts, arrivals and known cancellation reasons by assignment.
A mistake to avoid
Do not mistake a delivered reminder for a confirmed candidate or guarantee attendance from an automated reply.
Turn the next step into a plan
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Plan my candidate campaign ↗Further reading
Industry and technical resources for this topic. The examples above are illustrative guidance, not client results.